LUMIÈRE
LUMIÈRE
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everything you need to know ;)

Q: Which photographer will be shooting my wedding?

A: Typically we’ll make the decision based on availability. Lumiere Photography is composed of 3 master wedding photographers and 3 amazing wedding second shooters! Yes we are 6 total!

Q: Is there a style or quality difference among the photographers?

A: No. We take every measure to ensure consistent style and quality among our photographers. We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. We trust that the quality and style of photography you receive will be consistent. However, we do tailor our shooting style and techniques to our client requests. For example, some clients may prefer a light and airy look while others may prefer dramatic dark and moody.

Q: What editing style do you offer?

A: We offer Light & Airy and Dark & Moody, yes, we offer the best of both worlds

Q: Do you deliver every image you shoot?

A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.

Q: Do you touch up all the images in our image download?

A: Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.

Q: Do you provide the RAW files from my engagement session and/or wedding day?

A: Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.

Q: How do you deliver our wedding photos and engagement ?

A: We deliver the digital photos using a private online gallery.

Q: How many images do you deliver on the image download?
A: For a wedding , we typically deliver 60 images per hour of coverage. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

Q: What rights do I have to the digital prints?

A: You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Lumiere Photography.

Q: What is your turnaround time?

Your engagement session images will be completed no more than 3 weeks after the date of the shoot. If you require the images to be completed prior to 3 weeks after the date of your shoot, a rush edit fee of $75.00 will be charged.

Post-production for wedding sessions are completed 8-10 weeks after the date of the wedding. If you require the images to be completed prior to 8 weeks after the date of the wedding, a rush process fee of $300 will be charged.

Q: When should we do our engagement session?

A: We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s). 

Q: Can we schedule our engagement session for the weekend?

Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, we can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend, later on, we will have to reschedule your engagement session. We also like to shoot on weekdays because locations are typically less crowded.

Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?

We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least webcam with you to get to know you better.

Q: We’re very busy and won’t be able to meet. Are there any other options?

A: We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. Telephone calls, and webcam appointments can be arranged.

Q: Do you travel to meet clients?

A: Due to the limitations of our schedule, we currently do not travel to meet clients. If you would like to schedule a meeting, please contact our studio manager by email.

Q: How do I set up an appointment to meet you in person and see some of your work?
A: Contact our studio manager by email.

Q: How do I reserve you for my date?
A: All dates are reserved once we receive your signed contract and deposit.

Q: Is there an additional fee if we pay via credit card?
A: Yes. The retail adjustment fee for all credit card transactions is 3% of the charged amount.

Q: If we cancel the wedding, will we receive our retainer fee back?
A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

Q: If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?
A: Generally no, but this is taken on a case by case basis. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season in Arizona?

A: We do not offer discounts on Sunday weddings and off-season weddings. As you may know, wedding season is almost year round here in sunny Arizona. Because of that, we are shooting throughout the year. We also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.

Q: Does your studio provide videography services?

A: Yes. coming soon we will be offering wedding highlight videos with drones.

Q: Do you do destination weddings? What additional fees are associated with destination weddings?

A: While Lumiere Photography is based out of Arizona and Now France, we serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.

What are Destination Wedding Photography Fees and Prices?
Our destination wedding photography packages are the same as our regular wedding photography packages. The only additional costs that our clients would be responsible for are as follows:

1) Airfare

2) Baggage fees

3) Hotel accommodations (typically 2 nights but dependent on the length of the event)

4) Rental car (typically 3 days, depending on the length of the event)

5) Vendor meals for the day of the event(s)

6) Per Diem: $45/day per photographer for meals on travel days and days not on the events.

How many people do we need to fly out?
Depending on your package, timeline, guest count, and program, we would need you to fly out 1-2 people per team (photo and cinema). In addition, we would like to depart for the destination a day in advance. The reason for this is that we would like to have plenty of time to scout out your wedding venue as well as ensure that we will be on time to the location on the day of your wedding.  As for the departing flight, we typically have the tickets booked for the day after your last event, preferably at a later time.

Do I need to book the flights?
If you’d like to use your travel miles/rewards and book those flights on your own, we would just like to ask that you send us the flight information ahead of time just so that we may approve the details (flight times, transfers, layovers, etc.)

Do you offer discounted packages for destination weddings?
Unfortunately, we do not offer discounted packages for our destination weddings so the prices would be the same as our regular packages with the additional travel/lodging costs.

WEDDINGS IN FRANCE & SPAIN

We shoot weddings in France & Spain the months of June, July & August , No traveling fee during this months, just the regular wedding prices.